Terms of Service
Last updated: November 2026. This text is a draft and must be reviewed by a lawyer before launch.
The service
Venora Pass lets merchants issue digital loyalty cards and send messages to card holders. Venora Tech provides the platform; each merchant runs its own loyalty program and decides its rewards.
Merchant accounts
Merchants must give correct information, keep their login and branch PINs secret, and are responsible for their staff’s actions in the scanner.
Fair use
No spam, misleading offers or illegal content in cards or messages. We limit messages to protect customers and may suspend accounts that break these rules.
Customers
Rewards are given by the merchant, not by Venora Tech. Rewards have no cash value unless the merchant says otherwise.
Plans and payment
Plans are billed monthly or yearly, in advance. After a plan ends the dashboard becomes read-only and the scanner keeps working for 3 days.
Availability
We work hard to keep the service running but can’t guarantee it is never interrupted. Apple Wallet and Google Wallet are services of Apple and Google.
Liability
To the extent allowed by law, Venora Tech’s liability is limited to the fees paid in the last 3 months.
Contact
support@venoratech.com