Privacy Policy
Last updated: November 2026. This text is a draft and must be reviewed by a lawyer before launch.
Who we are
Venora Pass is a product of Venora Tech. We provide digital loyalty cards to businesses ("merchants") and their customers.
What we collect from customers
When you join a merchant’s card we store your name, mobile number, optional email, optional car plate(s), whether you agreed to WhatsApp offers, and your card activity (visits, stamps, rewards, which branch, when).
What we collect from merchants
Account email, business details, branches, staff accounts, billing records and usage.
Why we use it
To run the loyalty card, show it in Apple Wallet / Google Wallet, let staff find your card, send the merchant’s messages to your card, prevent fraud, and bill merchants. We do not sell personal data.
Who can see it
Only the merchant whose card you joined (and their staff). Each merchant’s data is separated from all others. Our service providers (hosting, database, Apple and Google for Wallet updates, payment provider) process data on our behalf.
How long we keep it
As long as the merchant’s program is active. A merchant can delete a customer at any time. Activity records are kept for fraud prevention and accounting but are no longer linked to a deleted person.
Your rights
You can ask the merchant, or us at support@venoratech.com, to see, correct or delete your data. Remove the card from your Wallet to stop receiving messages.
Contact
support@venoratech.com