Refund Policy
Last updated: November 2026. This text is a draft and must be reviewed by a lawyer before launch.
Free trial
Every account starts with a 14-day free trial. You are not charged during the trial.
Monthly plans
You can cancel any time; the plan stays active until the end of the paid month. Paid months are not refunded.
Yearly plans
Within 14 days of payment you can ask for a full refund. After that, yearly plans are not refunded.
Add-ons
Design service and printed QR kits are refundable until work or printing has started.
How to ask
Email support@venoratech.com with your business name and invoice reference.